Tuesday, April 21, 2015
AirAsia X commits to process for customers affected by cancelled Kuala Lumpur and Denpasar flights | ACCC
AirAsia X has provided a commitment to address significant consumer concerns in relation to a number of services being cancelled or re-routed, following action by the Australian Competition and Consumer Commission. Following discussions with the ACCC, AirAsia X has published a notice on its website advising that for consumers affected by the cancellation of its Melbourne/Denpasar and Adelaide/Kuala Lumpur services:. Consumers affected by these flight cancellations should follow the claims process outlined in the notice published on the AirAsia X website.
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