Tuesday, April 21, 2015

AirAsia X commits to process for customers affected by cancelled Kuala Lumpur and Denpasar flights | ACCC

AirAsia X has provided a commitment to address significant consumer concerns in relation to a number of services being cancelled or re-routed, following action by the Australian Competition and Consumer Commission. Following discussions with the ACCC, AirAsia X has published a notice on its website advising that for consumers affected by the cancellation of its Melbourne/Denpasar and Adelaide/Kuala Lumpur services:. Consumers affected by these flight cancellations should follow the claims process outlined in the notice published on the AirAsia X website.

Source: http://media.australia.gov.au/notify/click.cgi?url=http%3A%2F%2Faccc.gov.au%2Fmedia-release%2Fairasia-x-commits-to-process-for-customers-affected-by-cancelled-kuala-lumpur-and-denpasar-flights&collection=releases&rank=3&auth=kllaZQ4Rgl63%2FkGtYrApzw

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