Friday, January 20, 2012

Media Release GG 01/12 - Internet preferred for contacting government

The internet is now well established as the preferred means of accessing government services, according to a study released today by Special Minister of State Gary Gray. 'The 2011 study shows that overall satisfaction with government online services remains high,' Mr Gray said. 'Satisfaction with government websites also remains high and, since 2009, there has been a significant increase in satisfaction with the way government websites are designed to promote quick service delivery.

Source: http://www.smos.gov.au/media/2012/mr_012012%20.html

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